Shipping Policy

Do you have a tracking code?

I tracked your order through your Armazem de Negocios customer account. Log in to your customer account by clicking on the profile icon at the top of the home page and entering your registered email address. Once you are on the customer page, click on the "orders" menu, where you will find the tracking code for your order and a place to enter that code and be directed to our tracking page, where you can follow the status of your order.

If you already have your order tracking code, you can access our tracking page directly from the home page. First, click on the "Help" menu, then click on the "I tracked your order here" option, and you will be directed to our tracking page, where you can track the status of your order whenever you want.

Don't have a tracking code yet?

Don't worry, the tracking code will be automatically sent to your email within 3 business days after your product is shipped.

If you have not received your tracking code after 5 business days, send an email to: contato@armazemdenegocios.com with your tracking request.

Please note that the average delivery time is 7 to 15 working days. If your order does not arrive by the delivery date, we will offer you a full refund and you can keep the product free of charge when it arrives.

Please note that it is essential that you include your order number (something like #4321) in the email. Otherwise, we will not be able to fulfil your request.